Assistant Program Coordinator (Baltimore) Job at Vanguard Group Staffing, Inc., Baltimore, MD

aHVTU2RQY1FlN0xxSWF4ajExRFJwOHAzT1E9PQ==
  • Vanguard Group Staffing, Inc.
  • Baltimore, MD

Job Description

Description:

Responsibilities

  • Provide administrative support for the Tuition Assistance and Continuing Education program
  • The candidate will be spending an extensive amount of time on the phone registering and enrolling students, as well as providing additional administrative support to the Organization and students (sending confirmation letters to students and student rosters to teachers, coordinating registration materials, evaluations etc.).
  • Process applications, notifying students of their selection, collecting and tracking required documents, keeping a record of students progress and providing member service for students in person, on the phone, or via email
  • Provide customer service and answer a high volume of calls to enroll and register students, answer program related questions, assist with recruitment and marketing, and understanding all facets of program offerings
  • Compose and send confirmation letters to students, student rosters to teachers, coordinate registration materials, and evaluations to ensure the smooth operation of the training initiatives
  • Obtain missing documents and manage paperwork flow and communicate course outcomes to mandatory partners
  • Provide support for successful program implementation and functioning

Qualifications

  • High School Diploma or GED required; some College or Degree preferred
  • Minimum three (3) years administrative experience required, preferably in training, finance, adult education or tuition assistance environment
  • Bilingual preferred, Spanish, Haitian Creole, Mandarin/Cantonese
  • Must have great working knowledge of Microsoft Office Suite
  • Strong administrative skills with excellent attention to detail; ability to facilitate multiple activities
  • Strong verbal and written communication skills; ability to work both independently and as a team player
  • EXCELLENT customer service skills and ability to maintain a pleasant attitude and provide excellent service
  • Excellent organizational skills with ability to work under deadline pressure
  • Ability to work flexible hours including evenings and weekends as needed

Job Tags

Part time, Work at office, Flexible hours, Afternoon shift,

Similar Jobs

TechDigital Group

Scrum Master Job at TechDigital Group

 ...Required skills Collaborating with implementation team to ensure completion of epic, story points and work stream tasksConducting Scrum team ceremonies to enhance efficiency and eliminate backlogPromoting scaled Agile framework (SAFe) quality practices across teams,... 

Curri

FT Customer Service Representative - Work From Home Job at Curri

 ...deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and phone; Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly; Provide... 

Hei Hotels

Hotel Sales & Marketing Director Job at Hei Hotels

 ...A luxury hotel chain is seeking a Director of Sales and Marketing for their location in New Orleans, LA. The successful candidate will be responsible for overseeing all aspects of sales and marketing strategies to maximize revenue. With a focus on team leadership, strong... 

Girl Scouts of Northeastern New York

Summer Camp Counselor Job at Girl Scouts of Northeastern New York

 ...being outdoors? Like working with kids?Do you wanta summer jobthatsfun and meaningful? Hidden Lake Camp is hiring awesome people to join our summer team!...  ..., and fostering a positive camp experience. Counselorsare responsible forfollowing GSNENY, New York State... 

Beth Israel Lahey Health

Executive Director, HIM Operations (Boston) Job at Beth Israel Lahey Health

 ...Join to apply for the Executive Director, HIM Operations role at Beth Israel Lahey Health . When you join the growing BILH team, youre not just taking a job, youre making a difference in peoples lives. This is a primarily onsite position based out of Charlestown...