Job Description

Job Description

Job Description

Restaurant HOST/SERVER Shift Coordinator must be 100% guest-focused and consistently project a positive, upbeat attitude!

As a customer greeter you hold a critical position as you are the first and last person our guests will see.

Your number one job priority is to consistently make a Good First Impression on all arriving guest by maintaining good eye contact and smiling when addressing all guests.

Responsibilities:

• Managing our team of dynamic hosts, hostesses and food runners
• Greeting guests in a friendly welcoming manner
• Coordinating serving sections and opening and closing duties
• Managing a wait-list
• Communicating wait times to guests
• Managing the seating chart
• Seating guests and distributing menus
• Cleaning tables and ensuring host area and restaurant is in order and clean
• Taking and distributing to-go orders for individuals and to-go delivery services

Qualities:

• Customer service experience and consistency
• People skills with compassion and empathy
• Professionalism and ability to remain calm
• Ability to plan and multi-task under pressure
• Organization and attention to detail
• Ability to plan and be proactive in carrying out planning
• Understanding of basic math
• Be high-energy with great verbal communication skills
• Understand what it is to be part of a team

Experience:

• 1-3 Years Experience as a Host/Hostess
• 1-3 Years Experience in Team Management
• 1-3 Years Experience in the Restaurant Industry
• Proven track record of success

Job Tags

Shift work,

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