Job Description

Job description:

Loan Servicing Officer #3497979

Rosemead, CA, USA

$36.06 $40.63 / hour

Job Description

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! We strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members drive and optimism. Together we can make a difference in the financial future of our communities.

GENERAL SUMMARY

This position will act as a resource for syndicated loans and review of new loan products. Will also be responsible for research, performing callback, reviewing, and approving daily transactional entries, problem solving, participating in special projects, and responding to escalated and more complex requests within Commercial Loan Servicing.

ESSENTIAL FUNCTIONS

• Researches and resolves most complex internal/external customer questions/discrepancies in loan accounting.
• Coordinates syndicated and participated activity, including booking new loans and daily transactions with borrowers, internal partners, and other banks, as assigned.
• Books new loans, modifications, renewals, and extensions.
• Performs callback and reviews new loans, renewals, extensions, and modifications processed by staff, and inputs index values into IBS.
• Provides support for loan coding and other questions for bank and regulatory reporting.
• Reviews Line Sheet and approves Trade Innovations transactions and wire requests pertaining to those requests.
• Balances and approves daily IBS transaction balance sheets for staff.
• Monitors Pass-thru accounts to ensure timely clearance.
• Monitors designated exception items on tickler/tracking report to ensure timely processing.
• Provides product expertise to all levels of bank personnel.
• Researches and resolves rate and payment adjustments issues.
• Communicates clearly and effectively with all levels of positions.
• Other duties and projects, as assigned.

OTHER DETAILS

$36.06 $40.63 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

Qualifications:

QUALIFICATIONS

Experience: 3-5 years of experience in commercial loan servicing or relevant commercial and real estate administration industry.

Education: Requires a bachelors degree or equivalent experience.

Skills/Abilities:

• Must be able to manage workflow effectively with frequent interruptions and changing priorities.
• Ability to work in a fast-paced environment while maintaining a high level of accuracy.
• Strong problem-solving and organizational skills.
• Strong written and verbal communication skills.
• Bilingual (Mandarin or Cantonese) is a plus.
• Strong analytical and problem-solving skills.
• Strong loan administration experience with knowledge of letters of credit, borrowing based lending, multi-phased construction, and multiple collateral properties.
• Thorough knowledge of commercial finance, documentation, accounting, and data systems.
• Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
• PC literate, proficiency with MS Office.

Why is This a Great Opportunity:

Strong benefits and employee well-being support Company offers a comprehensive benefits package including medical, dental, vision, life and disability insurance, flexible spending accounts or health savings accounts, paid time off (vacation, sick, holiday), and an Employee Assistance Program (EAP). They also run a Well-Being Program that rewards healthy habits and offers medical premium discounts to participants underlining the banks commitment to health and wellness.

Commitment to career growth, learning, and developmentThe bank invests in training and career development for its staff, including leadership and management training as well as opportunities for inter-department transfers and online learning. They have formal programs for newly promoted supervisors/managers and senior leaders (e.g., Emerging Leadership I / II) to help employees grow professionally and succeed in higher roles.

Inclusive, supportive, and respectful culture Company emphasizes respect, mindfulness, transparency valuing diversity of backgrounds and experiences among team members.
Recognized as an employer of choice
The Bank has been honored as a U.S. Best-in-Class Employer by Gallagher for consecutive years

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