Job Description
What You’ll Do
Lead and mentor IT team members, ensuring projects are completed accurately and on schedule. Oversee multiple teams, including: Client Launch Master Setup Team – Setting up offers and processing records in Microsoft SQL for our proprietary ERP system, Client Launch. Computer Operators – Managing batch processing, print preparation, and quality assurance. Integration Team – Translating business and technical requirements into actionable technical scopes of work. Administrative Team – Tracking and managing work orders, timelines, and workflow efficiency. permanent, train, and develop staff while fostering a positive, collaborative environment. Communicate goals, policies, and priorities to the IT team; ensure alignment with company objectives. Collaborate across departments and with vendors to enhance processes and technology use. Evaluate and recommend improvements in software, hardware, and systems. Oversee budgets, monitor expenditures, and maintain high standards of quality and performance.What You Bring
Bachelor’s degree in an IT-related field (or equivalent experience). 3–5 years of related IT leadership or management experience preferred. Strong communication, organization, and leadership skills. Proficiency in Microsoft Office Suite and familiarity with CIS principles. Ability to explain technical concepts clearly to non-technical audiences. A positive, detail oriented demeanor and a passion for continuous improvement.
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