Job Description

Job Description

Job Description

LHH is working with a client based in Chicago who is looking to hire a Junior SOC QA Analyst to join our team for a 13+ month project. The role will be 100% remote (and candidates MUST be willing to work CST hours — can live in any US time zone).

1st shift SOC L2 role (standard work hours: M-F, 8am-4:45pm CT

Note: This is going to be a specialized L2 role that will be working in our Quality Assurance (QA) function; they will be more focused on SOC KPIs/metrics/reporting than active incident work.

DUTIES

Assisting in QA duties across all SOC shifts to ensure timely reporting and tracking of all SOC issues for management review. This additional support in QA will ensure greater capacity in review and scope of coaching efforts.

• Part of the global IT security team working closely with the US SOCs teams.

• Performs a combination of duties in accordance with departmental guidelines.

• Queue admin (execution, oversight, and delegation).

• Case review and quality assurance.

• Metrics review and reporting.

• Assist in case work as needed.

• Management updates on daily issues and impact.

• Maintain scheduled weekly/bi-monthly/monthly QA meetings with L2 and L3 analysts.

• Coordinate Roundtable topics/training and lunch & learn sessions.

• Conduct analysis review of junior staff for quality control; mentor junior staff to encourage career growth and development.

• Collaborate with SOC, Intelligence, Incident Response and Enterprise Security Teams for incident investigations and hunt missions when possible.

• Identify visibility gaps in the network and recommend solutions.

• Develop, maintain and update playbooks, process, and detection capabilities based on real-time feedback from investigations.

• Articulate security incident details to business stakeholders and non-technical individuals.

• May perform additional duties as assigned

SKILLS

• Familiarity with SOC operations, scheduling, and tools including SIEM, SOAR, and DFIR products.

• Knowledge of the incident response lifecycle and cyber security leading practices.

• SLA calculations and KPI tracking experience.

• Solid understanding of security policy construction and publication.? ?

• In-depth knowledge of regulations (i.e., SOX, privacy, etc.) and internal controls as they apply to IT.? ?

• Ability to influence change in corporate understanding and adoption of information security concepts.? ?

• Experience in technical writing and knowledgebase management and administration.

• Proven solid analytical and problem solving skills.? ?

• Excellent communications and interpersonal skills and the ability to work effectively with peers, IT management and staff, and internal/external business partners/clients.

• Experience in coaching and reporting findings to assist in team growth.

• Ability to manage various technical projects to completion with limited oversight.? ?

• Advanced computer skills including Microsoft Office suite and other business related software systems (Excel or similar spreadsheet and database applications experience is a must).? Other technologies will apply dependent on business area supported.

• Preferred insurance industry knowledge.

EDUCATION

Typically a minimum of three years of technical experience in the security aspects of multiple platforms, operating systems, software, communications and network protocols or an equivalent combination.

Industry certifications preferred (CISSP, GCFA, GCIH, GCFE, or equivalent) or related discipline, or equivalent experience in Computer Science. ITIL certification is a plus in this role.

Pay Details: $32.00 to $47.00 per hour

Search managed by: William Staadt

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to uat.lhh.com/us/en/candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Tags

Hourly pay, Temporary work, Live in, Work at office, Local area, All shifts, Day shift,

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