Job Description

Job Summary


The Field Technician III position is part of the Field Technician IV, Field Technician III and Field Technician II Job Family.


This job family has general responsibilities that include regulated and/or non-regulated job duties including:

• Regulated Perform emergency response on gas transmission and distribution systems. Investigate gas leaks and carbon monoxide calls
• Non-regulated Diagnose, repair, service and install appliances and HVAC equipment. Perform inspections and preventative maintenance on HVAC equipment
  
  
  
  

On call/standby 24 X 7 on a rotating basis. Shift work may be required based on business need.


Promote and sell non-regulated service contracts (Service Choice).


This position is part of a job family (Field Technician III and Field Technician II) experience will be the determining factor.



Job Responsibilities

• Diagnose, repair, and service appliances and HVAC equipment. Perform inspections and preventative maintenance on HVAC equipment
• Investigate gas leaks and provide emergency response to all types of gas leaks, carbon monoxide calls
  
  
  
  

Minimum Qualifications

• High School Diploma, HSED, or GED
• Applicant must have a valid driver's license and meet the company's requirements for driving
  
  
  
  

The Field Tech III Position Requires One Year Relevant Experience, While The Field Technician II Requires Three Years Relevant Experience Which May Include

• Familiarity with natural gas distribution systems, gas meter maintenance and repair
• Installation, repair and service of appliances, both gas and electric heating appliances and related equipment for residential and commercial customers
• Knowledge of mechanical and/or electrical principles
• Customer relations, customer service and/or sales experience
• Electronic device operation (computer, Toughpad, etc.)
  
  
  
  

Select employees in this classification will be required to obtain a commercial driver's license (CDL).


Based on assigned job tasks, select Field Technicians may be required to undergo additional training and medical testing for safety and PPE requirements (e.g. respirator use).

Job Tags

Shift work,

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