New York, New York, United States; Washington, District of Columbia, United States About MSF USA | Doctors Without Borders Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients. MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission. Role Overview The Humanitarian Affairs Advisor (HAA) provides analytical and strategic direction to two portfolios of the humanitarian representation team (HRT): the Representative in the United States and the Representative to the United Nations (UN). As part of the New York-based team, the HAA holds a pivotal position that requires broad understanding of global humanitarian operations and complex emergencies. Department Accountabilities – Support for MSF Medical and Humanitarian Programs The Programs Department supports the medical humanitarian programs of the MSF Movement in different ways. Each unit contributes to one or more of these responsibilities: Advocacy and Representation in support of Operations – develop strategies to influence public policy debates and private bilateral engagements on behalf of MSF. Research, Analysis, and Data Management in support of Operations – direct, perform, or facilitate research to address questions posed by Operations. Track and analyze specific policies and practices of governments, multilateral organizations, and others as requested by Operations. Grantmaking in support of MSF medical humanitarian programs and movement initiatives. Monitoring of the Regulatory Environment – engages with regulatory issues affecting Programs to ensure grant‑making compliance and inform Operations and the International Legal Department. Monitoring of the Policy Environment – engages with Policy issues to ensure information sharing and action based on the movement's medical and operational needs. Stakeholder Engagement: Identify , analyze, plan, and implement actions designed to engage with external and internal stakeholders to support medical humanitarian programming. Contribution to Medical Operational Humanitarian Projects – contributes to the management and implementation of specific medical operational humanitarian discreet projects managed by MSF USA. US representation, engagement, and collaboration – represents domestic social mission external relationships on behalf of the medical operational entities of the movement to create, maintain, and expand stakeholder engagement. Roles Specific Outcomes Horizon Scanning Explore and develop a detailed understanding of external developments or emerging issues and evaluate their potential impact on, or usefulness to, the organization. Solution Analysis Identify and evaluate complex, expertise‑led solutions against a range of criteria to find the ones that best meet business needs. Insights and Reporting Contribute to the design and creation of reporting strategies and templates. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations. Information and Strategic Political Advice Provide authoritative specialist advice to relevant colleagues at MSF to enable strategic decision‑making on policy, projects, and change initiatives. Risk Analysis and Modeling Analyze, assess, and quantify the risks associated with products/individual applications/business activities/the market to determine whether any risk is within the agreed risk appetite. Undertake tactical risk modeling. Internal and External Stakeholder Management Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice. Stakeholder Engagement (continued) Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment. These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned. Complexity and Problem-Solving Skills Ability to analyze, synthesize, and communicate complex topics concisely both verbal and written. In-depth knowledge of global humanitarian system and navigating highly political operating environments. Ability to manage projects impacted by a humanitarian crisis. People Focus Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Global Perspective Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges. Strategic Mindset Sees ahead to future possibilities and translates them into breakthrough strategies. Results MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs. Drives Results Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. Ensures Accountability Holds self and others accountable to meet commitments. People MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals. Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. Values Differences Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating. Builds Effective Teams Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Manages Conflict Handles conflict situations effectively, with a minimum of noise. Builds Networks Effectively builds formal and informal relationship networks inside and outside the organization. Drives Vision and Purpose Paints a compelling picture of the vision and strategy that motivates others to action. Self MSF USA staff demonstrate self‑awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve. Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions. Manages Ambiguity Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness. Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately. Rebounds from setbacks and adversity when facing difficult situations. Plans and Aligns Planning and prioritizing work to meet commitments aligned with MSF-USA goals. Interprets and applies understanding of key financial indicators to make better business decisions. Tech Savvy Anticipating and adopting innovations in organizational digital and technology applications. Data Collection and Analysis The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Project Management Skills The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters. Presentation and Written Communication Skills Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately. Organizational Insight Applying knowledge of MSF-USA and the industry to advance the organization’s goals. Supervisory Responsibility This position has supervisory responsibilities of analysts, specialists, and consultants as relevant. Desired Qualifications & Experience At a minimum the Job Holder should possess: Master's degree in a related field A minimum of ten (10) years of experience working in the humanitarian sector 3 years on-the-ground international experience. Location New York, NY or Washington, DC (On-site or Hybrid; Hybrid – In Office is Tuesdays and Wednesdays) This role is based in either our New York or DC office. Travel Requirements International travel as required.
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