Experienced Dental Office Manager Job at Concierge Dental Group, Orchard Park, NY

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  • Concierge Dental Group
  • Orchard Park, NY

Job Description

Job Description

Job Description

Salary: $50,000-$60,000 salary

Dental Office Manager

Join the Fastest Growing Dental Team in Western New York!

About Us:

Concierge Dental Group is expanding, and were seeking a dedicated and experienced Dental Office Manager to lead our team, deliver exceptional patient experiences, and oversee the financial and operational performance of our growing practices.

Key Responsibilities

Leadership & Staff Management:

  • Lead and manage administrative staff, dental assistants, and providers
  • Conduct daily morning huddles and monthly team meetings
  • Train, coach, and evaluate staff to promote professional growth and accountability
  • Foster a positive, motivated, and collaborative work culture

Patient Services:

  • Oversee the patient experience from scheduling through post-visit follow-up
  • Resolve patient concerns professionally and promptly
  • Ensure accuracy, completeness, and confidentiality of all patient records

Financial Management:

  • Oversee office production and collection goals
  • Monitor accounts receivable and implement strategies to reduce outstanding balances
  • Manage P&Ls and analyze financial reports to support business goals
  • Experience working with state insurance plans is a plus

Operational Excellence:

  • Implement and maintain office policies and procedures as directed by management
  • Ensure full compliance with HIPAA, OSHA, and other regulatory standards
  • Manage office supplies, equipment, and inventory efficiently

Communication & Coordination:

  • Serve as the primary liaison between administrative, clinical, and management teams
  • Communicate updates, expectations, and policy changes clearly and consistently

Qualifications

Education:

  • High school diploma or equivalent (required)
  • Bachelors degree in business, healthcare administration, or a related field (preferred)

Professional Experience:

  • Minimum 35 years of dental office experience required
  • Prior management or supervisory experience within a dental practice required
  • Proven ability to lead a team to achieve operational and performance goals
  • Experience training and developing staff

Technical Skills:

  • Proficiency with dental practice management software (OpenDental, Eaglesoft, etc.)
  • Strong understanding of dental billing, coding, insurance, and A/R processes
  • Familiarity with HIPAA, OSHA, and dental compliance standards

Interpersonal Skills:

  • Excellent communication and leadership abilities
  • Strong organizational and problem-solving skills
  • Ability to handle conflict resolution and motivate staff
  • Commitment to exceptional patient care and customer service

Why Join Concierge Dental Group?

  • Competitive salary and bonus structure
  • Comprehensive benefits package, including health insurance, paid time off, and retirement plans
  • Career growth and advancement opportunities
  • Access to state of the art technology and modern facilities
  • Supportive, team oriented, and professional work environment

Ready to Take the Next Step?

If youre an experienced dental professional ready to lead with excellence in a fast-paced, growth-oriented environment, we want to hear from you!

Apply Today:
Submit your resume and a brief statement outlining your relevant experience and why youre the perfect fit for this role.

Job Tags

Work at office, Day shift,

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