Brand Ambassador I Job at FOCUS GROUP SERVICES LLC, New Jersey

aitPYWV2SVVmYkxxTEs1bzExaldwOGQ5TWc9PQ==
  • FOCUS GROUP SERVICES LLC
  • New Jersey

Job Description

Job Description

Job Description

Job Descriptions:

Summary of Job Scope and Expectations:

The Brand Ambassador is responsible for providing quality service to Guests, with accountability for:

  • Ensuring Workability, Intensity & Integrity
  • Performing Front of House (FOH) responsibilities as directed by Shift Leader
  • Greeting Guests, serving food, and handling payment at the cash register
  • Maintaining the cleanliness and appearance of the store

Essential Functions:

The essential functions in this job description are not all-inclusive of this job’s duties and

responsibilities. Reliable and dependable attendance is required.

Descriptions

People

  • Culture: Lives and cultivates Focus’s Mission, Culture and Values to ensure the Focus’s vision is alive and in action.

  • Work Environment: Participates in creating a safe and empowering environment for Team Focus to listen, appreciate and challenge each other. May propose ways to improve processes.

Guest

  • Exceptional Guest Experience: Builds emotional connection with Guests through Food, Service & Ambiance . Provides quality service to Guests. Greets Guests in a courteous and hospitable manner. Provides requested information regarding the menu, and handles Guest questions and complaints effectively. Monitors food quality and provides feedback to the

Restaurant Leader, Operations Leader, and/or Chef/Assistant Chef.

  • Store Environment: Maintains a clean, safe, and sanitary store environment in compliance with Operations standards. Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals. Ensures compliance with all food safety, work

safety, and sanitation requirements.

  • Operations: Upholds high Operations Standards and being the Best. Serves accurate portions from the steam table; manages steam table with fresh and presentable quality food, and orders the appropriate amount of food during busy and slow periods. Takes catering orders and ensures orders are properly filled in accordance with Guest request. May perform Assistant Chef (BOH) responsibilities as needed.

Finance

  • Cash Handling: Follows Focus Group cash handling procedures and policy, including cash, credit cards, gift cards and other payment methods accepted by the company. Operates the POS and Computer system accurately. May perform cash register opening and closing procedures.

Job Requirements:

Education and Experience:

  • Some high school
  • Prefer some Operations experience

Food Safety:

  • Local/municipal requirements, such as Food Handler and ServSafe certifications, acquired at applicant’s own expense

Knowledge, Skills and Abilities:

  • Embody Focus’s Mission, Values, Culture, and Environment
  • Basic understanding of all Operations practices and concepts, including store opening and closing
  • Knowledge of cash handling policy and procedures
  • Knowledge of steam table operations, serving protocols, and menu
  • Ability to consistently apply Focus Group cash handling policy and procedures
  • Ability to perform all FOH duties
  • Ability to learn basic cooking (chow mein and rice)
  • Understanding of work and food safety and application of the work and food safety checklists
  • Understanding of proper procedures for handling cleaning chemicals
  • Be a Team Builder by being a Trusted Leader
  • Be a champion in Community Outreach
  • Ability to embrace change and continuous learning

Competencies:

The following are Focus Mindset and Leadership Behaviors for Operations Associates (Core People Development Competencies indicated in bold ):

  • Self Knowledge
  • Customer Focus
  • Interpersonal Savvy
  • Drive for Results
  • Career Ambition
  • Integrity and Trust

Success Measures:

  • Contribute to building and sustaining the Focus Mission and Culture
  • Perform assigned responsibilities according to standard Operations practice
  • Consistently earn positive feedback from store Associates and Operations Leader

Job Tags

Local area, Shift work,

Similar Jobs

Diverse Staffing

Bilingual Senior Staffing Recruiter Job at Diverse Staffing

 ...Job Description Welcome to Diverse Staffing Services, where our mission is to bring light...  ...re a vibrant, forward-thinking staffing agency dedicated to powering growth for...  ...jobs, we want you on our Greenwood, IN. recruiting team! Why You'll Love Diverse Staffing... 

Actalent

Clinical Research Nurse Job at Actalent

 ...Job Description Job Description Job Title: Clinical Research Nurse Job Description We are seeking a dedicated Clinical Research Nurse with extensive experience in oncology to join a prestigious academic research institute. This role is integral in pioneering innovative... 

Hebrew SeniorLife

Registered Nurse/BSN/Clinical Instructor Job at Hebrew SeniorLife

 ...ensure high-quality care is being delivered. Provide feedback to team members on ways to improve care. Identify improvement opportunities. Works with the floor manager on process improvement strategies. Oversees care coordination and care planning of assigned case load... 

CenterWell Home Health

Speech Language Pathologist, Home Health Job at CenterWell Home Health

 ..., knowledge, experience, education, certifications, etc. $84,900 - $116,800 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, Humana) offers benefits for limited term, variable schedule and per diem associates... 

Maxion Corp

Entry-Level Data Entry Specialist Remote Job at Maxion Corp

Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether youve been an administrative...