Assistant Boutique & Spa Manager Job at BIOLOGIQUE RECHERCHE, Los Angeles, CA

aE9hZWR2RVRlYmZtTGE5dDBsRFVwOHB6UGc9PQ==
  • BIOLOGIQUE RECHERCHE
  • Los Angeles, CA

Job Description

Job Description

Job Description

Assistant Spa Manager Job DescriptionOverview
The Assistant Spa Manager is a key leadership position within a luxury spa environment, charged with supporting the Spa Manager in overseeing all facets of daily operations. This role is integral to maintaining the spa’s reputation for excellence by focusing on both the guest experience and business growth. With a strong emphasis on driving retail sales, the Assistant Spa Manager leads and develops a team of client advisors and retail staff, ensuring that both individual and collective goals are consistently achieved.
In addition to sales leadership, the Assistant Spa Manager is responsible for creating a welcoming, high-end atmosphere for guests, providing attentive service, and resolving any concerns with professionalism and discretion. They proactively develop and implement strategic merchandising and promotional initiatives, working closely with the Spa Manager to analyze sales performance data and identify new opportunities for growth. Their efforts support the achievement of business objectives and contribute to the overall profitability of the spa.

Key ResponsibilitiesLeadership
  • Sales Leadership: Proactively drive retail sales through strategic merchandising, promotional initiatives, and client engagement. Support the Spa Manager in analyzing sales performance data to identify opportunities for growth and implement action plans accordingly.
  • Team Development: Lead, coach, and motivate client advisors and retail staff to achieve individual and team sales goals. Conduct regular training sessions to elevate product knowledge, customer service, and sales techniques.
  • Operational Excellence: Oversee daily floor operations, including scheduling, inventory management, and maintaining visual merchandising standards. Ensure the retail area is consistently presented to luxury standards and that all systems operate efficiently.
  • Customer Experience: Maintain exceptional customer service standards, consistently delivering an elevated spa and retail experience. Address guest inquiries and resolve concerns with professionalism and discretion.
  • Collaboration: Work closely with the Spa Manager and other department leaders to support succession planning, staff development, and achievement of business objectives.
  • Technical Proficiency: Utilize spa management and scheduling software, digital booking/POS platforms, and Microsoft Office Suite to streamline operations and generate insightful reports
Guest Experience & Service Excellence
  • Serve as a brand ambassador, greeting and assisting clients in a warm, knowledgeable, and discreet manner while promoting premium products and services.
  • Monitor client feedback and proactively implement service improvements that reinforce the brand’s luxury positioning and drive repeat business.
  • Maintain a safe, serene, and meticulously clean spa environment that reflects the brand’s premium standards.
Experience & Qualifications
  • Bachelor’s degree preferred; equivalent professional experience accepted.
  • Minimum 1 year of management experience within a high-end spa or luxury retail environment, with a proven track record of driving retail sales and team development.
  • Exceptional customer service orientation with emotional intelligence and discretion.
  • Strong leadership presence with the ability to inspire, motivate, and succession plan diverse teams of luxury sales advisors and estheticians.
  • Keen attention to detail, operational discipline, and a relentless drive for growth and profitability
  • Proficient in spa management systems, scheduling software, and digital booking/POS platforms.
  • Strong computer literacy, including Microsoft Office Suite, with expertise in analyzing sales performance data and inventory management.

Powered by JazzHR

AyNHq6mYUI

Job Tags

Work at office,

Similar Jobs

Advanced Professional Security

Armed Security Guard- AZ Job at Advanced Professional Security

 ...Advanced Professional Security is seeking a dedicated and vigilant Armed Security Guard to ensure the safety and security of our premises, employees, and assets. The ideal candidate will have a strong commitment to maintaining a secure environment and providing exceptional... 

Aspyretech, Inc.,

Devops Engineer Job at Aspyretech, Inc.,

 ...Devops Engineer: Dsgn scbl cld-ntv infr on MS Azr usng ARM & Tfrm for mlt-tnnt apps. Bld & mntn CI/CD pplns w/ Azr Pplns, enblng 0-dwntm dplymts & 40% fst rls. Mng dplymts via Oct Dply acrs cld/on-prms for rlbl dlvry. Auto oprtns w/ Bsh & PS to bst effc. Impl mntng w/... 

Indiana Staffing

Campus Retail Associate - BNC Starbucks Licensee (Seasonal) Job at Indiana Staffing

Campus Retail Associate Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives...

University Health

Chief BioMedical Technologist PRN Job at University Health

Job Description /n /n POSITION SUMMARY/RESPONSIBILITIES /n/n Responsible for performance of preventive maintenance activities on assigned medical equipment, reverse/osmosis water systems, dialysate delivery systems, inventory controls and quality controls. Performs...

Great Lakes Water Authority

Management Professional-Schedule & Document Capital Improvement Job at Great Lakes Water Authority

 ...Experience) Summary It's an exciting time to be at the Great Lakes Water...  ...training, implementation of new software functionality, ideas, and testing Administer schedule development and...  ...HERE for more information. Note: Part-Time employment is not eligible for...